Terms & Conditions

Last updated:

1. About Prime Agency

Prime Agency is a consultation-first service platform operating in Singapore. We provide:

  • Home cleaning service coordination
  • International student enrollment consultation

Prime Agency is not an employment agency unless explicitly stated and does not guarantee outcomes beyond coordination and facilitation.

2. Worker Source & Eligibility

Workers engaged through Prime Agency may include:

  • Singapore citizens or permanent residents
  • Foreign students studying in Singapore
  • Other legally eligible individuals permitted to work in Singapore

All workers are responsible for ensuring that they comply with their own visa, pass, and work eligibility conditions under Singapore law.

Prime Agency does not represent, warrant, or guarantee the legal work eligibility of any individual beyond reasonable onboarding checks.

3. No Employment Relationship

Prime Agency acts as a coordinator and platform provider only.

Nothing on this website or through our services constitutes:

  • An employer-employee relationship
  • A partnership or joint venture
  • An agency relationship unless explicitly stated in writing

4. Service Limitations & Liability

Prime Agency makes reasonable efforts to ensure service quality, but:

  • Does not guarantee job availability
  • Does not guarantee acceptance or approval
  • Does not guarantee specific outcomes or results

To the fullest extent permitted by law, Prime Agency shall not be liable for indirect, incidental, or consequential losses.

5. Accuracy of Information

Users are responsible for providing accurate and truthful information.

Prime Agency is not responsible for errors, omissions, or consequences arising from incorrect information submitted by users.

6. Changes to Services or Terms

Prime Agency reserves the right to update, modify, or discontinue any part of the service or these Terms at any time without prior notice.

Continued use of the website constitutes acceptance of the updated Terms.

7. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of Singapore.